Terms & Conditions – Sivasakthi Crackers
Last Updated: August 2026
Welcome to Sivasakthi Crackers. By accessing our website, browsing our products or placing an online order, you agree to comply with the following Terms & Conditions. Please read these terms carefully before purchasing products from our website.
1. Online Crackers and Fireworks Products
Sivasakthi Crackers offers a range of Standard Fireworks products and Sivakasi crackers through our online platform. Products listed on our website are sourced from reputed fireworks manufacturers and suppliers in Sivakasi.
We make reasonable efforts to ensure that the product information, descriptions, images, prices and availability displayed on our website are accurate. However, product specifications, packaging, designs and availability may change from time to time.
2. Order Confirmation
An order will be considered confirmed only after successful payment confirmation and verification of product availability.
Orders are processed based on the products selected by the customer and the availability of those products at the time of order processing.
If a selected product becomes unavailable after the order is placed, we will contact the customer before making any substitution.
3. Product Substitution
If a product selected and paid for is unavailable, Sivasakthi Crackers may discuss suitable alternatives with the customer.
With the customer's approval, an unavailable product may be replaced with an equivalent or suitable product of comparable quality and price, subject to availability.
No product substitution will be made without communicating with the customer where the substitution materially changes the product or price.
4. Delivery Locations
At present, online orders are accepted for selected serviceable locations in:
- Tamil Nadu
- Hyderabad
- Bangalore
Delivery availability may depend on the destination, transport service and applicable safety or regulatory requirements.
Sivasakthi Crackers reserves the right to decline or cancel an order if delivery to the requested destination is not available or cannot be arranged.
5. Product Prices and Taxes
The prices displayed on the website are applicable to the products listed at the time of purchase.
Applicable taxes, where required, will be included or separately indicated according to the pricing information displayed during the purchase process.
Prices may change without prior notice based on product availability, supplier pricing, applicable taxes and business conditions.
6. Special Offers and Discounts
Special offers, discounts and promotional prices are subject to product availability and stock limitations.
Promotional offers may be withdrawn or changed without prior notice when the applicable stock is exhausted or the offer period ends.
Customers should review the applicable offer conditions before placing an order.
7. Delivery
Products will be dispatched through the available transport or lorry service serving the customer's destination.
Depending on the location and available transport facility, orders may be delivered through the nearest lorry/transport service or through an available door-delivery service.
Delivery timelines may vary depending on the destination, transport availability and circumstances beyond our reasonable control.
8. Product Availability
Product availability displayed on the website may change without prior notice.
If a product becomes unavailable after an order is placed, Sivasakthi Crackers may contact the customer to discuss an alternative product, refund or other suitable resolution, as applicable.
Sivasakthi Crackers reserves the right to cancel an order where the ordered product is unavailable or where the order cannot reasonably be fulfilled.
9. Customer Responsibility
Customers are responsible for providing correct and complete information when placing an order, including:
- Customer name
- Mobile number
- Email address
- Complete delivery address
- PIN code
- Communication details
Customers should carefully check all information before submitting an order.
Sivasakthi Crackers cannot be held responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
10. Website Information
We make reasonable efforts to ensure that information published on the website is accurate and up to date. However, Sivasakthi Crackers does not guarantee that every product description, image, price, specification or other website information will always be completely free from typographical, technical or other errors.
If you identify an error or require clarification regarding a product, price, offer or delivery condition, please contact Sivasakthi Crackers before placing your order.
Customers are encouraged to contact us if they have any questions or require clarification about a product or service.
11. Changes to Website and Terms
Sivasakthi Crackers reserves the right to update, modify or change the website, product information, prices, services, Terms & Conditions and applicable disclaimers from time to time without prior notice.
Customers are advised to review the latest Terms & Conditions before placing an order.
Product specifications, packaging, images, availability and other product information may change without prior notice.
12. Copyright and Trademarks
The website content, including text, graphics, photographs, logos and other materials, may be protected by applicable intellectual property laws.
Standard Fireworks and other brand names or trademarks displayed on the website belong to their respective owners.
Sivasakthi Crackers sells products under the applicable brands and does not claim ownership of third-party trademarks unless expressly stated.
Customers may not reproduce, copy, modify, distribute or commercially use website content without appropriate authorization.
13. Order Cancellation
Sivasakthi Crackers reserves the right to refuse or cancel an order in circumstances including, but not limited to:
- Product becoming unavailable
- Delivery to a location where service is unavailable
- Incorrect or incomplete customer information
- Pricing or technical errors
- Suspected fraudulent transactions
- Restrictions affecting the transportation or delivery of the product
- Other circumstances that prevent the order from being reasonably fulfilled
Where applicable, the customer will be informed about the cancellation and the available resolution.
14. Delivery Restrictions
Certain fireworks and crackers may be subject to applicable laws, regulations, transportation restrictions and safety requirements.
Sivasakthi Crackers reserves the right to refuse or cancel an order where delivery cannot legally or safely be arranged to the requested destination.
15. Customer Agreement
By accessing and using the Sivasakthi Crackers website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use the website or purchase products through our online store.
16. Contact Us
For questions regarding products, orders, delivery, availability or these Terms & Conditions, please contact Sivasakthi Crackers through the contact details provided on our website.
Sivasakthi Crackers
Website: Sivasakthi Online Crackers
Customer Support: Please use the contact details provided on our website.
