Privacy Policy – Sivasakthi Crackers
Last Updated: August 2026
At Sivasakthi Crackers, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing products online. This Privacy Policy explains how we collect, use and protect your information when you visit or place an order through our website.
1. Information We Collect
When you place an order or contact us through our website, we may collect information such as:
- Name
- Delivery and billing address
- Telephone/mobile number
- Email address
- Order and transaction details
- Other information voluntarily provided by you during the purchase process
We may also collect certain non-personal information related to your use of our website to help us improve our website, services and customer experience.
2. How We Use Your Information
The information collected from customers is used primarily to:
- Process and fulfill your orders
- Communicate with you regarding your purchase
- Confirm orders and delivery details
- Respond to customer enquiries
- Provide customer support
- Share important information related to your order
- Improve our website, products and services
We will use your personal information only for legitimate business and customer-service purposes.
3. Protection of Your Personal Information
Sivasakthi Crackers takes reasonable steps to protect customer information and maintain the security and confidentiality of personal data provided through our website.
However, no internet-based system, website or electronic transmission can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, security risks cannot be completely eliminated.
4. Sharing of Personal Information
We do not sell or intentionally disclose your personal information to unrelated third parties for their own marketing purposes.
Your information may be disclosed when necessary to process your order, provide requested services, comply with applicable laws, or respond to a lawful request from an appropriate judicial, governmental or regulatory authority.
Where disclosure is required by law or a valid legal order, Sivasakthi Crackers may cooperate with the relevant investigative or judicial authority.
5. Accuracy of Information
Customers are responsible for providing accurate and complete information when placing an order.
Please verify your name, delivery address, telephone number, email address and other details before submitting an order.
Sivasakthi Crackers cannot be held responsible for problems arising from incorrect, incomplete or inaccurate information provided by the customer.
Customers should also ensure that they do not provide another person's personal information without appropriate authorization.
6. Third-Party Links and Advertisements
Our website may contain links to third-party websites, services or advertisements. These third-party websites operate independently and may have their own privacy policies and security practices.
Sivasakthi Crackers is not responsible for the privacy practices, content or security of third-party websites that you access through external links on our website.
Customers are advised to review the privacy policies of third-party websites before providing personal information.
7. Security Risks and Uncontrollable Events
Although Sivasakthi Crackers takes reasonable precautions to protect customer information, we cannot guarantee complete protection against every possible security threat.
We shall not be responsible for security breaches or service interruptions resulting from circumstances beyond our reasonable control, including natural disasters, earthquakes, cyclones, tsunamis, unauthorized computer attacks, system failures, software or hardware defects, network failures or other unforeseen technical events.
8. Customer Responsibility
Customers are responsible for maintaining the confidentiality of any information used to access their account or place orders through the website.
Please do not share your passwords, OTPs, payment credentials or other confidential information with unauthorized persons.
9. Changes to This Privacy Policy
Sivasakthi Crackers may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website services or applicable legal requirements.
Any updated Privacy Policy will be published on this page with the revised date.
10. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with this Privacy Policy or the use of our website shall be subject to the jurisdiction of the competent courts in Coimbatore, Tamil Nadu, India, subject to applicable law.
11. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Sivasakthi Crackers
Email: helpdesk@sivasakthionlinecrackers.in
We value your trust and are committed to providing a safe, transparent and reliable online shopping experience for our customers.
