Delivery & Shipping Information – Sivasakthi Crackers
At Sivasakthi Crackers, we take every effort to process and deliver your online crackers order safely and securely. Please read the following delivery and shipping information before placing your order.
Order Processing
- Orders are processed according to the Order ID after successful receipt and confirmation of payment.
- If multiple orders are placed for the same delivery address, we may combine them and dispatch them as a single shipment where practical.
- Once your order is ready for dispatch, the available delivery centre and transport/service information will be communicated to you through SMS and email.
- Customers can also check their order status and track their order using the Order ID through our website, where tracking information is available.
Delivery Method
Orders are generally dispatched through the nearest available lorry/transport service serving the customer's booking or communication address.
Customers may need to collect the package from the designated transport or delivery centre, depending on the availability of transport services in their location.
We take reasonable care to ensure that products are packed and dispatched safely and securely.
Minimum Order Value
Tamil Nadu and South India
Minimum order value: ₹3,000
Other States / North India
Minimum order value: ₹5,000
Delivery and transport availability may vary depending on the destination and applicable transport service.
Delivery Charges
Delivery charges are calculated based on the total purchase value according to the following slabs:
| Total Purchase Value | Shipping Charge |
|---|---|
| Up to ₹15,000 | ₹350 |
| ₹15,001 – ₹30,000 | ₹700 |
| ₹30,001 – ₹45,000 | ₹1,050 |
| ₹45,001 – ₹60,000 | ₹1,400 |
| ₹60,001 – ₹75,000 | ₹1,750 |
| ₹75,001 – ₹1,00,000 | ₹2,000 |
Shipping charges may be subject to change depending on transport availability, destination and applicable service conditions.
Product Availability
We make every effort to maintain accurate product availability on our website. However, in some cases, a product may become unavailable after an order has been placed.
If an ordered product is unavailable or out of stock, our customer support team will contact you to discuss suitable options. Depending on the situation and customer approval, we may offer an equivalent or alternative product or make an appropriate price adjustment.
Customers can contact us by email or telephone regarding any product availability or order-related concern.
Delivery Delays
Sivasakthi Crackers takes reasonable steps to dispatch orders safely and on time. However, delivery times may be affected by circumstances beyond our reasonable control, including:
- Natural disasters
- Heavy rainfall or cyclones
- Transport disruptions
- Road or traffic restrictions
- Government or regulatory restrictions
- Strikes or service interruptions
- Other unforeseen circumstances
Sivasakthi Crackers shall not be responsible for delays or non-delivery caused by circumstances beyond our reasonable control.
Incorrect Delivery Information
Customers are responsible for providing accurate delivery information when placing an order.
Please carefully verify:
- Customer name
- Mobile number
- Complete delivery address
- Communication address
- PIN code
- Other required delivery details
Sivasakthi Crackers is not responsible for non-delivery or delivery problems caused by incorrect or incomplete information provided by the customer.
If an order has to be re-dispatched because of an incorrect name, address, telephone number or other information provided by the customer, any additional delivery or transport charges may be payable by the customer.
Order Support
If you experience any issue with your order, delivery or product availability, please contact our customer support team by email or telephone. We will review the issue and take reasonable steps to assist you.
Sivasakthi Crackers – Online Crackers Delivery
Sivasakthi Crackers provides online Sivakasi crackers and Standard Crackers with delivery through available transport services. Customers can place their orders online, receive dispatch information through SMS or email and use their Order ID to check the status of their order.
We are committed to providing a convenient and reliable online crackers shopping and delivery experience for customers in Tamil Nadu and other serviceable locations.
